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HOBART INTERNATIONAL (S) PTE LTD
158 Kallang Way #06-03/05
Singapore 349245
+65 6846 7117
+65 6846 0991

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HOBART

PRIVACY POLICY

PRIVACY POLICY
Last updated: 10/05/2021

Thank you for visiting our website and for your interest in our company and our products.

The protection of your personal data is therefore of the utmost concern to us. We have taken all technical and organisational measures to ensure that we and our suppliers comply with the data protection regulations pursuant to the EU General Data Protection Regulation (GDPR), the German Federal Data Protection Act (Bundesdatenschutzgesetz) and other legal regulations.

The following data protection regulations are intended to inform you about how we treat the collection, use, processing and disclosure of your personal data.

You can generally visit our website without submitting personal data, e.g. if you just want to find out more about our products and open the relevant pages, for example. Each instance of access to our website and each retrieval of a file stored on the website are recorded. This data is saved for internal system-related and statistical purposes. The following is recorded: name of the retrieved file, date and time of retrieval, transmitted data volume, notification of successful retrieval, web browser and retrieving domain. However, none of your personal data is transmitted as a result; this information is saved separately from personal data that may have been transferred. Furthermore, the IP addresses of the retrieving computers are recorded. You can find more information about the processing of your data below:

1. CONTACT INFORMATION
You can contact us as follows:

HOBART GmbH
Robert-Bosch-Straße 17
77656 Offenburg
Germany
Phone: +49 781 600-0
Fax: +49 781 600 2319
Email: info@hobart.de
Internet: www.hobart.de
 
2. COLLECTION AND PROCESSING OF DATA
When we use the term "personal data", we are referring to any information relating to your identity. This includes information such as your name, address, phone number, date of birth and email address.

You can find detailed information below about which of your data we will process and for what purposes.

3. PURPOSE, USE AND DISCLOSURE OF PERSONAL DATA AND THE RELEVANT LEGAL BASES 
Insofar as you make personal data available to us, we only use this data to answer your enquiries (pursuant to Art. 6 Paragraph 1 b or f GDPR) and to process service enquiries (orders and their processing, contact, etc.) (pursuant to Art. 6 Paragraph 1 b or f GDPR), in relation to advertising measures towards you (pursuant to Art. 6 Paragraph 1 a or f GDPR), letting you participate in events, training courses, webinars or similar (pursuant to Art. 6 Para. 1 a or f GDPR), to give you access to certain information or offers or use in information and communication systems (pursuant to Art. 6 Para. 1 b or f GDPR) as well as within the framework of statutory regulations (pursuant to Art. 6 Para. 1 c GDPR).

Your personal data will only be disclosed or transmitted to third parties if this is necessary for the purposes of executing your order or your enquiry, e.g. to transport the ordered goods or if you previously consented to the disclosure of your data. These third parties are not allowed to use your data for any other purposes. Furthermore, we retain the right to compare or supplement your personal data with the data we receive from third parties for the same purpose.

We will disclose your personal data if we are legally obliged to do so (legal basis here is Art. 6, Para. 1 c of the GDPR) or if we are obliged to do so by a court decision or if the disclosure is necessary to enforce or protect our general terms and conditions or other agreements (legal basis here is Art. 6, Para. 1 f of the GDPR). This applies accordingly with regard to the processing of data.

If the processing is based on Art. 6 Para. 1 f GDPR, the legitimate interests here are to provide you with information about our products, webinars/trainings, services etc. and/or companies, or to have you participate in these webinars/seminars and enter into a business relationship with you.

We will not disclose the data for commercial purposes.

Our employees and the service companies commissioned by us are bound by a duty of confidentiality and are under an obligation to adhere to the provisions of the current data protection legislation. Access to personal data by our employees is restricted to those of our employees who require the relevant data to carry out their professional duties.

We do our best to take all technical and organisational measures to store your personal data in such a way that it cannot be accessed by third parties. Since we cannot guarantee complete data security when communicating via email, we recommend that you send confidential information by post.

4. DATA THAT WE COLLECT
a) Contact / service form
Our "contact/service form" form asks you for the information listed there, i.e. the matter, last name, first name, email address, phone number, etc. You can find more information about this form below.

b) Newsletter registration
By registering for the newsletter, your email address will be used, with your consent, for advertising purposes. You can find more information about the newsletter in the "Newsletter" section.

c) Application
You can find information about your application in the "Application" section.

d) Training registration
Our "service form" asks you for the information listed there, e.g. last name, first name, email address, phone number, etc.

5. CONTACT / SERVICE FORM
We will only process and use the data that we collect in the service or contact form to contact you about the requests specified there or to provide you with information or to process your request. We therefore seek the following consent:

"By submitting this form, I agree to my data being processed for the purpose of contacting me or processing my inquiry. I hereby also confirm my awareness and acceptance of the notes and explanations in the Privacy Policy.

6. PROVIDING YOUR DATA
You provide your data voluntarily. However, if you do not provide us with this data, we will not be able to contact you, send you information, process your application nor fulfil the other purposes mentioned above, and we will obviously be unable to enter into a business relationship with you.

7. NEWSLETTER
On our website, we give you the opportunity at various points to subscribe to our newsletter. With this newsletter, we will periodically inform you about the latest offers and campaigns.

By registering for the newsletter, your email address will be used, with your consent, for advertising purposes. We therefore seek the following consent:

"Yes, I agree that you may send me the HOBART newsletter by email and inform me about current offers and promotions. I hereby also confirm my awareness and acceptance of the notes and explanations in the Privacy Policy, in particular of the notes in the "Newsletter” section. I can revoke this consent at any time with effect for the future."

We use specialised service providers to send newsletters. We send the personal data required for this purpose to the service providers. These service providers only process your personal data on behalf of and by order of us. Adherence to the data protection regulations, as well as the required security measures, are ensured by us.

The above-mentioned consent to the receipt of a newsletter by email can be withdrawn at any time. You can find a link that you can use to withdraw your consent in each newsletter.

As a precaution, we would like to inform you that no other costs are generally incurred for the receipt and/or cancellation of the newsletter other than the transmission costs according to the basic rate. However, there may be cases to which the usual flat rates do not apply (e.g. in non-European countries, or the like).

8. APPLICATION
If you want to apply for a job with us, we would be happy to hear from you. For the purpose of the application you send us the usual personal details required for an application by post or email. The legal basis for this is Art. 26, Para. 1, Clause 1 of the German Federal Data Protection Act (BDSG).

You therefore agree to the processing and transmission of your data to us solely for the application process. The personal data transmitted by you will be collected, processed and used solely for the purposes of handling your application. Your data will be handled confidentially. Without your explicit approval, disclosure to third parties will not take place.

If you do not wish to carry on with your online application, you can withdraw it in writing at any point.

After the completion of the application process or if you withdraw your application, the data you transferred as part of the application will be deleted in accordance with the respective applicable regulations.

If we are currently unable to offer you a suitable position but we believe that your application may be of interest in the future, we will offer you the possibility of having us keep your application on file.

We will ask you for your consent for this in a separate email or by post (pursuant to Art. 6, Para. 1 a of GDPR). You can object to this storage at any time; this means that your data will be deleted immediately and irrevocably.

9. RECIPIENTS OF DATA
Internal recipients:

  • Departments and people who require knowledge of this data in order to fulfil their duties and the aforementioned purposes

External recipients (in addition to the recipients already outlined in this information, we may also pass on data to the following external recipients in particular (processors and third parties) but only if legal grounds (particularly in accordance with Article (1) (a), (b), © or (f) GDPR, see above) or legally binding reasons apply:

  • Service providers required for the execution of our services (particularly IT service providers, consultancy firms)
  • Companies / institutions who provide support when enforcing our claims (e.g. debt collection agencies)
  • Public bodies and institutions (health officials, courts)
  • Investigative authorities (police, public prosecutors)
  • Agents

10. USE OF ANALYSIS TOOLS
Matomo
We use the web analysis tool “Matomo”. Matomo creates profiles for use on the basis of pseudonyms. This process involves the use of permanent cookies that we save on your device – on the basis of your consent – and then export for analysis. This enables us to recognise and record the quantity of recurrent visitors.

We also use Matomo’s “Heatmap” tool. Heatmap enables us to identify the areas of our online platforms that receive the most mouse movements or the most clicks.

We also use Matomo’s “Session Recording” service. This records individual user sessions. We are able to replay these recorded sessions at a later date. This helps us to analyse use of our website and make the website better for you. If data is entered into a form during a session, this data will not be recorded, of course, meaning we will not be able to see it.

Data here is processed on the basis of your consent in accordance with Section 25 (1) of the German Telecommunications-Telemedia Data Protection Act (TTDSG) and Article 6 (1) (a) GDPR. You can revoke your consent at any time with future effect.

For more information about Matomo, please visit: https://matomo.org/privacy/

Google Analytics
This website uses Google Analytics, a web analysis service from Google Inc. ("Google"). Google Analytics uses so-called cookies – text files that are stored on your computer, and which allow an analysis of your use of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. If IP anonymisation is activated on this website, your IP address will, however, first be shortened by Google within the member states of the European Union or in other contracting states of the Agreement on the European Economic Area. The full IP address will only be transferred to a Google server in the USA and shortened there in exceptional cases. By order of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports about website activity and to provide additional services associated with the website use and internet use to the website operator. The IP address transferred from your browser as part of Google Analytics will not be merged with other data from Google. You can prevent the storage of cookies by changing the settings in your browser software. However, we would like to highlight that, in this case, you may not be able to use all the functions of this website to their full extent. Furthermore, you can prevent the data relating to your use of the website and generated by the cookie from being recorded (incl. your IP address) and sent to Google and can prevent this data being processed by Google by downloading and installing the browser plugin at the following link. The current link is https://tools.google.com/dlpage/gaoptout?hl=en.

Wiredminds
Our website uses the pixel-code technology of wiredminds GmbH (www.wiredminds.de) to analyse visitor behaviour. In the process, data may be collected, processed and stored from which user profiles are created under a pseudonym. Wherever possible and reasonable, these user profiles are made completely anonymous. Cookies may be used for this. Cookies are small text files that are stored in the visitor's internet browser and are used to recognize the internet browser. The collected data, which may also include personal data, is transmitted to wiredminds or collected directly by wiredminds. wiredminds may use information resulting from visits to the websites to create anonymous user profiles. The data obtained in this way will not be used to personally identify the visitor to this website without separate consent from the person concerned and will not be merged with personal data about the holder of the pseudonym. If IP addresses are recorded, they are immediately made anonymous by deleting the last number block. 

Use of Facebook pixels­­­­­­­­­­­­­
Our website uses the "Website Custom Audiences" pixels from the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA. This means Facebook pixels are integrated into our web pages. Integrating Facebook pixel enables us to launch and optimise targeted advertising and to measure the reach of our marketing activities. This constitutes a legitimate interest pursuant to Art. 6 Para. 1 f of the GDPR. When you visit our site, Facebook pixel connects your browser to the Facebook server, and a cookie is set. This informs Facebook that our website is being visited by your IP address. If you have a Facebook account, Facebook may link this information to your Facebook profile and use it to display specific Facebook ads, unless you have objected to this in the privacy settings of your Facebook profile.

Please note that we, as the provider of this website, have no knowledge of the content of the transmitted data or its use by Facebook. We are only able to choose which Facebook user segments (such as age, interests) we want our ads to be displayed to. In doing so, we use one of two methods provided by Custom Audiences, whereby no data records, and especially no email addresses of our users, are transmitted to Facebook, neither encrypted nor unencrypted. More information on this can be found in Facebook's privacy policy at https://www.facebook.com/about/privacy

If you wish to object to Facebook Website Custom Audiences being used, you can do so at https://www.facebook.com/ads/website_custom_audiences

You can withdraw your consent at any time with effect for the future by using the following link: Cookie options.

Use of "LinkedIn Insight Tag"
Our website uses the "LinkedIn Insight Tag" conversion tool from LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland. This sets a cookie on your device enabling the collection of data, in particular IP address, device and browser properties, and site activities (e.g. page views). This data is however encrypted, anonymised within seven days, with the anonymised data being deleted within 90 days.

LinkedIn does not share any personal data with HOBART when using "LinkedIn Insight Tag" and any related tools, but provides only anonymised reports about the website target group and ad performance. We can also carry out retargeting via LinkedIn's Insight Tag. This enables us to display targeted advertising external to our website, but without identifying you as a website visitor.

For more information on data protection at LinkedIn, please refer to LinkedIn's privacy policy. It can be found here: https://www.linkedin.com/legal/privacy-policy?trk=lithograph_footer-privacy-policy 

If you have a LinkdedIn account, you can use your account settings to manage how your personal data is used for advertising purposes.

You can revoke consent at any time with effect for the future using the following link: Cookie options.

11. SOCIAL PLUGINS
Use of YouTube components with extended data protection mode 
We use components (videos) from YouTube, LLC 901 Cherry Ave., 94066 San Bruno, CA, USA, a company of Google Inc., Amphitheatre Parkway, Mountain View, CA 94043, USA, on our website. In doing so, we use the "extended data protection mode" option provided by YouTube. If you open one of our pages that has an embedded video, a connection will be established to the YouTube servers and your browser will be instructed to display the content on the internet page.

According to information from YouTube, data will only be transferred to the YouTube server in the "extended data protection mode" if you watch the video. If you are logged into YouTube at the same time, this information will be assigned to your YouTube membership account. You can prevent this by logging out of your membership account before visiting our website.

Google provides more information about YouTube's data protection at the following link:
https://policies.google.com/privacy?hl=en&gl=en

Use of Google Maps
We use the "Google Maps" component from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter referred to as "Google", on our website. Google sets a cookie each time you open "Google Maps" in order to process user settings and data when displaying the site. This cookie is generally not deleted when you close the browser, but instead expires after a certain period of time, if you do not manually delete it before this.

If you do not agree to your data being processed in this way, you have the option of deactivating the "Google Maps" service and thus preventing the transfer of data to Google. To do so, you must deactivate the JavaScript function in your browser. However, we would like to highlight that "Google Maps" cannot be used or can only be used to a limited extent in this case.

The use of "Google Maps" and the information requested via "Google Maps" is in accordance with the Google terms of use

https://policies.google.com/terms?hl=en&gl=en

and with the additional terms and conditions for "Google Maps"

https://www.google.com/intl/en_en/help/terms_maps.html.

12. COOKIES
a) General
In order to improve your visit to our website and enable the use of certain functions, we use cookies on various pages. They are small text files that are stored on your end device. Some of the cookies we use are deleted when you finish your browser session, i.e. when you close your browser (so-called session cookies). Other cookies remain on your end device and allow us or our partner companies to recognise your browser the next time you visit the site (persistent cookies). We use cookies to personalise content and advertisements and to analyse visits to our website. We also provide information about your use of our website to our partners for social media, advertisement and analysis purposes. If you click on "More Info" in the cookie popup, you will receive further information about the cookies we use.

b) Consent
By clicking on the consent button on the homepage, you have agreed to the use of cookies. Consent to the use of cookies that are not strictly necessary for the website to run can be withdrawn at any time with effect for the future. To do so, click on the withdrawal button "Decline". However, not accepting cookies may limit the functionality of our website.

c) Control after consent
Apart from that, you can control and/or delete cookies at will if you have agreed to their usage.You can delete all cookies saved on your computer and set most browsers so that storage of cookies is prevented. However, you may then have to manually change some settings each time you visit a site and accept that some functions may be compromised. In addition, please note the following point d).

d) Legal basis
Your consent is the legal basis for the use of cookies. We will use one or more cookies only if you have agreed to the use of cookies in the cookie pop-up that appears when you visit our website. In this case, the legal basis is Art. 6 Paragraph 6 1 a of GDPR. You can withdraw your consent at any time with effect for the future by using the following link: Cookie options.


13. DELETION
Stored personal data shall be deleted if you withdraw your consent to storage, if knowledge of it is no longer necessary to fulfil the purpose for which it was originally stored or if storage of such data is not permitted for other statutory reasons. This is unless statutory retention requirements prohibit deletion; then the data will not be deleted but blocked.

14. YOUR RIGHTS
In particular, you can request information about the purposes of processing, the category of the personal data, the categories of recipients that your data was or will be disclosed to, the envisaged retention period, the existence of a right to rectification, deletion, restriction of processing or objection, the existence of a right to complain, the origin of your data insofar as we did not collect it, the existence of automated decision-making, including profiling and, if necessary, meaningful information about the details of this.

If our records of your data are not correct, you can, of course, request rectification or completion of your data.

You can also request deletion of your data if processing is not necessary for the exercise of the right to freedom of expression and information, for compliance with a legal obligation, due to reasons of public interest or the assertion, exercise or defence of legal claims. We will promptly comply with this request for deletion; we will, however, have to observe any applicable statutory retention regulations.

You can also request that the processing of your personal data be restricted if you dispute the accuracy of the data, the processing is unlawful but you refuse deletion, and we no longer require the data but you do, however, require it for the assertion, exercise or defence of legal claims, or you have objected to the processing pursuant to Art. 21 of GDPR.

If you have given consent to the use of your data, you can withdraw this consent at any point with effect for the future.
You also have a right to data portability. In the event of a corresponding request from you, we will provide your data in a machine-readable format.

If your personal data is processed on the basis of legitimate interests pursuant to Art. 6, Para. 1, Clause 1 f of GDPR, you have the right to object to the processing of your personal data pursuant to Art. 21 of GDPR if grounds relating to your particular situation exist or if the objection relates to direct marketing. In the latter case, you have a general right to objection that will be implemented by us without you needing to specify a particular situation.

All requests for information, requests for deletion, etc. or objections to data processing should be directed to the data protection officer using the contact information stated below.

If you do not agree with our data processing, you also have the right to complain to the supervisory authority for data protection.

The responsible supervisory authority for data protection for us is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Baden-Württemberg
Postfach 10 29 32
70025 Stuttgart

We would appreciate it, however, if you contacted us first so that we can clear up any possible uncertainties or doubts together.

15. LINKS
This data protection declaration does not extend to external links used on our web pages.

We do our best to ensure that any links to other websites also comply with our data protection and security standards. However, we have no influence on the other providers' compliance with the data protection and security regulations. For this reason, please also note the data protection declarations published on the other providers' websites.

16. DISCLOSURE OF DATA TO THIRD PARTIES OR TO A THIRD COUNTRY
We will not forward your data to third parties without a legal basis. We will also not forward your data onto a third country, unless you are located in a third country or disclosure of your data to a third country is required for execution of contracts. Exceptions to this, if any, are the analysis tools specified in this data protection (see points 9, 10 and 11).

17. CHILDREN AND ADOLESCENTS
Generally, minors under 18 should not transmit any personal data to us without their parents' or guardians' consent. We furthermore expressly confirm that we neither explicitly request nor collect personal data from children and adolescents or disclose it to third parties.

18. DATA SECURITY
We implement the latest technical measures to ensure data security, particularly in order to protect your personal data from the risks of data transfer and from third parties acquiring it. These measures are updated to meet the current relevant state of the art technology.

19. MODIFICATION OF OUR DATA PROTECTION REGULATIONS
We reserve the right to modify our safety and data protection measures if it becomes necessary as a consequence of technical developments or legal changes. In these cases, we shall also update our data protection information accordingly. Please therefore note the current version of our privacy policy.

20. SENDGRID
We use "SendGrid" to send emails. Their services are provided by SendGrid, Inc., 1801 California Street, Suite 500, Denver, CO 80202, USA.

SendGrid is a service for organising and analysing the dispatch of emails and newsletters. When you enter data, for example your email address, it will be stored to the SendGrid servers in the USA.

SendGrid is certified according to the “EU-US-Privacy-Shield”. The "Privacy-Shield" is a convention between the European Union (EU) and the USA intended to ensure that European data protection standards are observed in the USA.
We furthermore concluded a so-called "Data Processing Agreement" with SendGrid which commits SendGrid to protect our customers' data and not to disclose it to third parties. The dispatch service provider is either commissioned to fulfil a contract pursuant to Art. 6 Para. 1 b GDPR, or on the basis of our legitimate interests pursuant to Art. 6 Para. 1 f GDPR. Our legitimate interests are explained in detail above.

With the help of SendGrid, we can analyse the dispatch of emails. We can see whether a message has been opened and which links have been clicked on, if any. In addition, technical information is recorded (e.g. time of the retrieval, IP address, browser type, operating system). This information is only used for statistical analysis of email messages. The results of these analyses can be used to address delivery problems.

For more information on SendGrid's data protection regulations, go to: https://sendgrid.com/policies/privacy/

21. AUTOMATED DECISION-MAKING, INCLUDING PROFILING
Automated decision-making, including profiling, does not take place.

22. CONTACT IN THE EVENT OF QUESTIONS CONCERNING DATA PROTECTION
If you have any further questions concerning collection, processing and use of your personal data, then please contact our data protection officer:

By email at or by post at HOBART GmbH, Datenschutzbeauftragter, Robert-Bosch-Strasse 17, 77656 Offenburg, Germany.

Cookie information

To display the contents of our website as its best, we use cookies. More information about cookies and the option to disagree to the use of cookies can be found in our Privacy policy.

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